Gain the power of a full-service sales manager without the overhead. We cover every segment, seize every opportunity, and handle every detail to keep your hotel competitive, visible, and consistently booked. Our experienced sellers operate as a seamless extension of your team combining market insight, brand expertise, and proactive outreach to deliver measurable results across all key revenue channels.
Business Transient (BT)
We target and secure both Local and National Accounts through comprehensive market research and A360 data extraction for precision prospecting. Our team manages every aspect from daily in-house and arrival prospecting to outside sales calls, RFP responses, and business case submissions.
We handle contract preparation, renegotiations, and rate loading (per brand standards) while providing detailed BT performance reporting and analysis to guide your revenue strategy.
Group Sales
Speed and consistency define our approach. We offer an instant proposal process for rapid turnaround and templated legal terms for brand alignment. Our virtual sellers deliver minimal lead response times, build partnerships with travel agencies, and negotiate cost-saving agreements to protect profitability.
From contract creation and group block loading to execution and follow-up, we manage it all — efficiently and effectively.
Marketing Support
We extend beyond sales with comprehensive marketing services to keep your hotel visible and on-brand:
Hotel content updates and brand.com audits to ensure accuracy and optimization
Brand messaging across social media, websites, and marketing campaigns
Expertise in College NIL agreements and trade-of-services promotions
Creative design services including digital campaigns, brand collateral, logo, and web design
Search Engine Optimization (SEO) to enhance visibility and drive traffic
Strategic guidance on brand programs (e.g., IHG Ignite, Marriott METT)
Promotion and package creation tailored to your market’s unique needs
With Pivotal’s Virtual Hotel Sales Support, your property gains a dedicated, data-driven, full-service sales solution that covers every base — from Business Transient and Group Sales to Marketing and Brand Positioning.
We don’t just support your hotel, we sell it, grow it, and position it for long-term success.
Our team focuses on the sales segment that matters most to your property, ensuring a targeted and strategic approach. Acting as dedicated liaisons between ownership and on-site teams, our sellers cultivate relationships, drive new business, and maintain a sharp focus on long-term revenue growth.
Corporate
We identify and engage local and national corporate clients through brand insights, market research, and direct outreach. From RFPs and custom contracts to long-term account management, our team builds loyalty and drives revenue across corporate segments.
Group Sales
Experience faster turnaround with instant proposals, consistent legal templates, and minimal lead response times. We leverage agency partnerships, negotiate cost-saving deals, and manage all aspects of group contracting and block loading.
Extended Stay
Our specialists design and execute plans tailored to extended-stay guests—construction crews, relocations, medical staffing, and more. Through strategic relationships and access to Pivotal’s extended-stay agency network, we deliver sustained long-term business.
Additional Segments: Military | Education | Fraternal | Entertainment | Tour & Travel | Association | Marketing | Social Media
When you need proven leadership fast, our senior-level sales experts are ready to step in. Whether it’s a transition, new opening, or a period requiring immediate impact, we deliver seasoned professionals who execute strategic sales plans, build high-performing teams, and adapt effortlessly to any brand environment. We’re prepared to deploy immediately ready to deliver results from day one.
Our Catering Sales professionals go beyond booking events they craft experiences that elevate both your hotel’s revenue and reputation. Serving as an extension of your on-site team, we manage every phase of the catering sales process from prospecting and proposal to flawless event execution ensuring every event leaves a lasting impression and drives repeat business.